Administrative Clerk, Albion Hills Conservation Area - Short-Term Contract Position (TRCA-033-21)

Contract Duration: 6 months (April - October) 

As this job is partly funded by a Canada Summer Jobs grant, to be eligible, applicants must meet the following criteria:

  • A youth between the ages of 15 – 30;
  • A Canadian citizen, permanent resident, or persons who have been granted refugee status in Canada;
  • And legally entitled to work according to relevant provincial/territorial legislation and regulations.

About TRCA:

With more than 60 years of experience, Toronto and Region Conservation Authority (TRCA) is one of 36 Conservation Authorities in Ontario, created to safeguard and enhance the health and well-being of watershed communities through the protection and restoration of the natural environment and the ecological services the environment provides.

TRCA works to protect the integrity and health of the rivers and creeks in the jurisdiction, develop a system of green and natural spaces that sustains local ecosystems, and advance sustainable practices that improve people’s lives within our growing region.

How you will contribute as part of the TRCA team:

Under the direct supervision of [applicable hiring Manager], the Administrative Clerk provides administrative and operational support for the facility and direct administrative support to the facility Supervisor. The Administrative Clerk performs general administrative tasks as assigned, including but not limited to daily accounting tasks, preparation and formatting of reports, correspondence, and requests for information.  The Administrative Clerk also provides support to Administration, Visitor Services and Visitor Experience staff.

The Administrative Clerk carries out day to day accounting functions such as processing daily revenue reports, purchase orders and payment requisitions and will assist with procurement processes and requests for quotation as required, ensuring accuracy and timely submission.

In support of the facility operations, the Administrative Clerk also participates in a variety of customer service and general maintenance duties as required, such as front-line engagement with visitors, cleaning of buildings and work areas and responding to customer complaints.

Candidates must be flexible to work all required shifts, including evenings, weekends and holidays.

Major Responsibilities:

  • Provide general administrative and operational support for the facility, including but not limited to daily accounting tasks, filing, preparation and formatting of reports, correspondence, and requests for information.
  • Carry out a variety of accounting duties including daily cash closing procedures, processing accounting documents, reviewing invoices for accuracy and following up on any discrepancies, processing purchase orders, payment requisitions and internal billings.
  • Assist Supervisor with preparation and review of staff scheduling and time ticket entries.
  • Ensure facility supplies and materials are available and organized; advise and assist Supervisor with any required orders.
  • Assist with reception duties where required and all visitor experience duties.
  • Ensure work areas and any area used for visitors are kept tidy and cleaned daily.
  • When assigned, close areas/buildings for the day ensuring that gates/doors are securely locked and that overnight security procedures are in place.
  • Greet and engage with visitors and potential visitors (in person, by phone and email) in a timely, pleasant and helpful manner to provide exceptional visitor experiences.
  • Operate multi-key computerized point of sale register, e-commerce and reservations systems; reconcile all daily transactions.
  • Maintain a high level of knowledge and communicate details of facility programs, products, activities and events as well as other TRCA facilities, programs and services.
  • Ensure work areas and any area used by visitors are kept tidy and cleaned daily.
  • Other duties may be assigned.

What you will need to succeed:

  • 2 years’ experience related to administrative/major tasks.
  • Previous experience working in a customer service position.
  • Post-secondary education in business or office administration an asset.
  • Current Standard First Aid with CPR-C Certification an asset.
  • Cash handling experience an asset.
  • Clearance of Vulnerable Sector Screening required.
  • Superior customer service skills.
  • Excellent verbal and written communication skills.
  • Ability to multi-task and perform duties in a fast-paced environment.
  • Advanced knowledge of various computer software programs and databases, including all Microsoft Office 365 programs.
  • Attention to detail and critical thinking skills.
  • Strong organization, time management and problem-solving skills.
  • Ability to work well independently and as part of a team.
  • Conflict resolution and de-escalation skills.

What TRCA has to offer you:

As part of a progressive team you will have the opportunity to make a positive impact to preserving and protecting nature, while maintaining a balance between the natural environment and built environment. Working with experts within our field, you will join a team of colleagues that are committed to TRCA’s core values of integrity, collaboration, accountability, respect, and excellence (icare). 

You will be part of a diverse and inclusive organization that:

  • Makes a positive difference in the communities we serve.
  • Fosters high performance and collaborative teams.
  • Provides continuous learning and development opportunities.
  • Offers a comprehensive compensation and benefits program (including Defined Benefit Pension Plan – OMERS/OTPP).
  • Provides unique TRCA Perks.
  • Provides flexible work arrangements.
  • Offers potential for career growth and advancement.

To apply to this posting, click on the “Apply” icon. Please submit your resume and cover letter quoting job posting TRCA-033-21 prior to midnight on March 11, 2021.

While the Toronto and Region Conservation Authority (TRCA) thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised successful incumbent(s) who are not presently permanent TRCA employees may be required to undergo a vulnerable sector screening and/or driver’s abstract check.

TRCA is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to the TRCA. We welcome applications from all qualified persons.

Personal information you provide through the TRCA recruitment, selection and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this recruitment process for employment and volunteer positions with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act.  Any questions regarding this collection activity should be directed to the Supervisor of Records, 101 Exchange Avenue, Vaughan, Ontario, L4K 5R6, (416) 661-6600 extension 5216. 

Division: 
Parks and Culture
Salary range: 
$15.69 per hour
Location: 
Albion Hills Conservation Area - 16500 Highway 50 Palgrave, Ontario
Closing date: 
Mar 11, 2021
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