Donor Relations and Communications Officer - Full-Time Permanent Position (TRCA-147-19)


With more than 60 years of experience, Toronto and Region Conservation Authority (TRCA) is one of 36 Conservation Authorities in Ontario, created to safeguard and enhance the health and well-being of watershed communities through the protection and restoration of the natural environment and the ecological services the environment provides.

The mission of Toronto and Region Conservation Foundation (formerly The Living City Foundation) is to raise funds for the initiatives undertaken by Toronto and Region Conservation Authority. Established in 1961, the Foundation has raised more than $50 million for conservation work in the Greater Toronto Area.


Under the guidance of the Associate Director, Development, the Donor Relations and Communications Officer is responsible for developing and implementing strategies and progressive initiatives that support the acquisition, retention and continued engagement of donors. This position uses strong research and evaluation skills to leverage opportunities and trends in the Foundation’s fundraising and operations. The incumbent will apply best practices in donor relations and leverage their excellent creative-thinking skills and superior writing and content management skills to develop engaging donor communications and annual appeals, and to manage the Foundation’s digital presence. This position also serves as a key writer, regularly crafting sponsorship requests, grants and major gift proposals. Ultimately, the Donor Relations and Communications Officer performs a vital, integrated role that underpins effective fundraising – as a strategist and storyteller, the incumbent develops multi-faceted plans, creates compelling content, and ensures regular, high-quality donor interactions to strengthen donor relationships. Working collaboratively and leveraging the expertise of each team member, the Donor Relations and Communications Officer fosters a culture of philanthropy to grow an engaged donor base and advance the mandate of Toronto and Region Conservation Foundation.

The Donor Relations and Communications Officer will build and maintain relationships with donors, prospective donors, and the public, and will lead activities that enhance the Foundation’s portfolio of major gifts and fundraising, with a focus on major campaigns related to The Meadoway, Black Creek Pioneer Village, Bolton Camp and Tommy Thompson Park.


  • Working in collaboration with the Executive Director, Development, creates strategy and plans for annual giving. Applies knowledge of best practices in fundraising communications, and uses a data-driven approach to carry out tasks.
  • Coordinates and executes all aspects of the Foundation’s annual giving program, with a focus on growing monthly giving and mid-level giving to support pipeline development.
  • Researches and prepares grant applications to corporations, foundations, grant agencies, direct mail, special events, charitable donations, memorial and planned giving.
  • Leads the content development and management function for donor communications and Foundation profiles. Oversees the content development and posting schedule for digital/social media platforms, including branding, advocacy, press releases, annual reports, brochures, scheduling, objectives, performance, and channels.
  • Ensures that digital infrastructure supports ongoing donor engagement and communications needs. Addresses any challenges with technical elements and/or site navigation with TRCA Information Technology and/or TRCA Marketing and Communications as the primary content writer. Produces content in accordance with donor relations strategy and associated content plan such as gift acknowledgements, thank-you letters, newsletters, impact statements, blog posts, press releases, publications, web and marketing copy, speeches, annual report content, announcements, scripts, and various other communications.
  • Leads donor and market research to guide fundraising and communications activities. Applies experience in research and data analysis to carry out all tasks.
  • Leads and manages all stages of writing and proposal development for a variety of proposals (e.g., sponsorships, partnerships, major gifts) and fundraising appeals (e.g., annual gift requests.).
  • Collaborates with senior staff on particular aspects of development writing for major gifts. Creates proposal templates to support ongoing proposal writing and appeals
  • Reviews, finalizes and packages all proposal submissions and coordinates the polishing and distribution of fundraising appeals. Prepares covering documents and associated materials for proposals. Ensures that Foundation style standards and sector best practices are upheld.
  • Supports Foundation programs and events including serving as marketing and communications lead for selected programs and donor events; planning, developing, implementing, managing and monitoring an integrated marketing and communications plan; and carrying out advanced research and analysis on specific donor segments to inform engagement strategies.


  • Bachelor’s degree in Business, Marketing, Communications or other related discipline.
  • Certified Fund Raising Executive designation is required.
  • Knowledge of Raisers Edge or other similar databases is required.
  • Minimum of seven (7) years of progressive experience related to major tasks, including at least five (5) years of professional writing experience in the non-profit sector.
  • Minimum of five (5) years related experience in a senior fundraising, public relations and communications role with media experience and experience working with volunteer boards.
  • Valid G License is required.


  • Strong knowledge of best practices in communications with applied skills in fund development and persuasive writing.
  • Knowledge of current trends in mobile engagement and digital strategy for non-profits.
  • Strong leadership and interpersonal skills to drive collaborative projects and decision-making.
  • Superior writing skills and verbal communication skills, including superior customer service attributes, a professional demeanour and a positive attitude.
  • Excellent knowledge of fund development methods and techniques.
  • Strong attention to detail.
  • Ability to work independently and prioritize tasks in a demanding donor-focused environment.
  • Strong project management and time management skills.
  • Demonstrated ability to work cooperatively across several departments.
  • Demonstrated ability to carry out quality research and to evaluate complex or dense data.
  • Demonstrated understanding of Toronto and Region Conservation Foundation’s values, fundraising programs, audience and priorities.
  • Computer literacy and proficiency with Microsoft Office programs and relevant digital platforms.

To apply to this posting, click on the “Apply” icon. Please submit your resume and cover letter quoting job posting #TRCA-147-19 prior to midnight on May 6, 2019.

While TRCA thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised successful incumbent(s) who are not presently permanent TRCA employees may be required to undergo a vulnerable sector and/or driver’s abstract check.

TRCA is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and TRCA’s Accommodation Policy, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to the Authority. We welcome applications from all qualified persons.

Toronto and Region Conservation Foundation
Full-time employee
Salary range: 
$63,615-$68,969, 35 hours per week (Target Salary Range: $63,615-$66,238)
Black Creek Pioneer Village - 1000 Murray Ross Parkway, Toronto, Ontario
Closing date: 
May 6, 2019
Apply now